Dawood & Tanner Privacy Policy

Dawood and Tanner is committed to protecting and respecting your privacy. This privacy policy tells you what to expect when we collect personal information.

By visiting our websites or using our services, you agree that we can use your personal information for the purposes described in this privacy policy.

This privacy policy does not cover the links within our websites linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Definitions

When we refer to ‘we’, ‘us’, and ‘our’, we mean Dawood and Tanner, members within its group, and businesses managed or operated by Dawood and Tanner.

We also refer to ‘personal information’ and by this we mean information which relates to or is obviously about you, or from which you can be identified.

Processing your personal information

We may collect personal information about:

visits to our websites
enquiries about our products or services
information contained in enquiry or booking forms, including through our 'make an enquiry' or 'Live Support' sections of our websites
information you provide in surveys or in feedback
transactions you carry out on our payment portal
online payments
referrals from GPs

If you call our helpline or contact our treatment coordinators, these telephone calls or live chats may be recorded and retained for a limited period for training and monitoring purposes and to help improve our services. Telephone calls to and from hospitals are never recorded.

Uses made of your personal information

We use personal information to:

ensure that content from our websites is presented in the most effective manner for you and for your device
provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
carry out our obligations arising from any contracts entered into between you and us including accounting, billing and audit, credit or other payment card verification and anti-fraud screening
allow you to participate in interactive features of our service, when you choose to do so, and notify you about changes to our products and services.

Security

We take appropriate organisational and technical security measures to protect personal information that we hold against unauthorised disclosure or unlawful processing. Personal information transmitted to Dawood and Tanner websites are held on our secure servers and encrypted. However, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your information transmitted to our websites; any transmission is at your own risk.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Use of cookies

What are cookies? Cookies are small data files containing unique identifiers, which are sent to your device when you visit a website. Cookies are used to improve your online experience to:

Make our website operate as you'd expect
Remember your settings during and between visits
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you
Make our marketing more efficient

Types of cookies

Category 1 Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

User consent is not required for the delivery of those cookies which are strictly necessary to provide services requested by the user.

Category 2 Cookies

These cookies collect information about how visitors use a website, for e.g. which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Web analytics that use cookies to gather data to enhance the performance of a website fall into this category. For example, they may be used for testing designs and ensuring a consistent look and feel is maintained for the user. This category does not include cookies used for behavioural/ targeted advertising networks.

Category 3 Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

These cookies are used to remember customer selections that change the way the site behaves or looks. It might also include cookies that are used to deliver a specific function, but where that function includes cookies used for behavioural/targeted advertising networks they must be included in category 4 as well as this category.

By using secure Dawood and Tanner websites you agree that we can place these types of cookies on your device

Category 4 Cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

Definitions supplied by the International Chamber of Commerce ‘ICC UK Cookie Guide’ April 2012.

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our sites.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

For information on how to delete cookies, please refer to:https://us.norton.com/internetsecurity-privacy-how-to-clear-cookies.html

We do not use cookies to:

Collect any personally identifiable information without your express permission
Collect any sensitive information without your express permission
Pass personally identifiable data to third parties
Pay sales commissions

Disclosure of personal information

We may disclose your personal information (to the extent necessary) to any member of our group, which means our subsidiaries.We may use third parties to process your personal information on our behalf.

Where we do so, we ensure that they process information in accordance with our confidentiality and security requirements as well as in accordance with data protection requirements.

We may also disclose your personal information where we are required by law.

Marketing

We will only send you marketing information where you have provided your consent to receive it. You have the right to ask us to stop processing your personal information for marketing purposes by contacting the Data Protection Officer, Dawood and Tanner, 45 Wimpole Street, London W1G 8SB or by email to [email protected]

Where you are receiving marketing information by email, you can unsubscribe by clicking on the link within the email that has been sent to you.

Access to your personal information

Changes to our privacy policy

We keep our privacy policy under regular review. This privacy policy was last updated on May 2018

Contact

If you would like to know more about anything in this privacy statement, please email us at [email protected]

or write to the Data Protection Officer,

Dawood and Tanner,
45 Wimpole Street,
London,
W1G 8SB

Changes to our privacy policy

We keep our privacy policy under regular review. This privacy policy was last updated on May 2018

Lindsay McHale M.

1729513012

Dawood and Tanner is an absolutely incredible Dental Practice. In my experience, everyone is extremely skilled & professional but also warm and friendly which puts you at ease. I saw Chloe today for a Hygenist appointment, she gave me lots of tips on how to look after my implants & gums, what dental ‘tools’ to use (special brushes & floss etc.) to keep them in good shape. She made me feel very comfortable in my appointment and my mouth felt lovely and clean afterwards. I then saw Susan (Tanner) & Andrew (Dawood) for a check-up. I had a few questions which they kindly answered and in the process put my mind at rest. Amazing practice - I wouldn’t go anywhere else now! I whole-heartedly recommend 😊

Catherine Collins Productions UK L.

1727979941

I have escaped invasive dental work until this week when I had to have root canal treatment for a cracked back tooth and an extraction of another tooth which was too cracked to be saved. I was nervous but Shanon did a wonderful job on the root canal and Andrew stepped in to do the extraction late in the day. They were both sensitive to my anxiety, and did an excellent job. I cannot recommend the practice more highly.

Hb J.

1727460049

Amy du T.

1727280037

Such a professional setup. Arrive knowing you'rw in good hands, leave feeling relaxed knowing your dental concerns are/will be resolved. Used them 7 years ago and moved to countryside, and came back to them despite the extra travel just to get the level of service and expertise. All worth it. 🩷

علي علي ح.

1726792888

Chahrazad G.

1726216222

I highly recommend this practice and particularly Dr Fiona Mackillop! I couldn’t be more pleased with all the treatments I received . She is so professional, kind and funny. Her assistants are just amazing. My case was very complex and required over a year of treatments.I was also happy with Dr Patel that made root canals a walk in park. I will continue to go to this practice for future check ups and future treatments.Lynda

سالم عمر ز.

1726133850

Mohammed K.

1726049746

Naomi C.

1725989967

I have been a patient at the Dawood and Tanner dental practice for many years nowI have always been treated with great courtesy and professionalism and individual concern and care and attention to detailI am very impressed and pleased with all the dental work they have done on my teeth. Fiona is the best dentist I have ever had

Norma C.

1725984901

I walked into Dawood & Tanner full of trepidation and left yesterday after a year of complex dentistry with a wonderfully restored smile. It was such a pleasure to work with the gifted Dr Begonia Marti: so welcoming and reassuring that the whole experience felt like the best kind of conversation, building optimum trust and paving the way for a remarkably pain-free dental journey. It was great to witness how she creates a marvellously collaborative environment with those colleagues lucky enough to work with and support her. In terms of patient care, attention to detail and overall aesthetics, Begonia really is a perfectionist but above all: a true artist. Thank you so much!

sophie M.

1725981926

A Therapeutic Hygenist like no other .Chloe Warner is excellent .Having attended her clinic for some time now , I can say She has been and is very attentive , helpful & most encouraging aiding me with my Oral health .Thank you Dear Chloe .

Joseph D.

1725975749

Great professional service. Thank you.

Thomas R.

1725975183

Rahel J.

1725493209

یویووسوڕو

Gem A.

1724936404

Outstanding Dental Practice with best doctors in the UK.My smile was restored to a natural perfection after a sport accident by dental magicians Professor Shanon Patel and Doctor Paul Holmes.I can't recommend them highly enough!!

صباح ع.

1724886473

olaf W.

1724081173

I had a considerable amount of work done by an efficient, professional & personable team. I'm very satisfied & was never in any pain at any stage during or after treatment. My thanks to the general staff, nurses & dentists involved.

محمد ا.

1723478266

D C

1721078034

The BEST dentist in London! I found the practice during Covid due to a dental emergency and haven’t looked back since. I had never liked any dentist practices I had come across, until I found this one. As a nervous patient, I cannot recommend this practice enough! A special mention to Shannon, Almas, Delove and Chloe. Thank you 🙏🏼

Mandy B.

1720185109

Professor Patel and his team were incredibly professional and efficient. I had a particularly challenging root canal and being an extremely nervous patient, I was dreading it. However there was no need, I didn’t feel anything and I didn’t need to take any painkillers after the treatment. Amazing treatment and care from Professor Patel and his team. Thank you

Alex D.

1719866050

I have been a patient at Dawood & Tanner for over 12 years seeing Dr Fiona Mackillop for restorative treatments due to gum disease. As part of my ongoing treatment, I also see hygienists Elizabeth Simpson and Tannaz Joorabchian regularly.Everyone that I have met at the practice is not only really professional and very good at what they do but they are also very friendly and are experts at making patients feel at ease before any procedure. I am never in any pain after treatment which must be a testament to the skill of Dr Mackillop. I would not hesitate to recommend her. The same is true of hygienists Elizabeth & Tannaz. My teeth always feel and look super clean after dental hygiene with them.I always feel well informed about any treatment I need as all the details are confirmed in advance in writing so I know what to expect and if I have any questions these are answered quickly.

Kevin M.

1717600430

I needed a complicated bridge replacement recently and I must say both Andrew Dawood and Hannah Fullerton were amazing! The quality and efficiency of their work was outstanding so big thank you to them both! Kevin Moorhouse

Melissa L.

1717421483

I couldn’t give this team of professionals enough credit with how AMAZING and KIND they all are. My implants make me feel alive again after years of failed implants elsewhere, due to being a particularly difficult case. Thank you so much for everything and for putting me at ease and allowing the process to be so smooth and painless. Xxx

Hilary F.

1717416342

I feel so lucky to have found Andrew Dawood and the lovely nurse Hannah. The team are amazing. Each and every one of them looked after me through a difficult procedure. A year on everything has settled and I feel grateful for the expertise and care that I received. I couldn't recommend them highly enough.

Beth C.

1717155949

I discovered Dawood and Tanner some years ago after experiencing problems with previous root canal work. Fiona Mackillop was amazing and I couldn’t have been more satisfied.However, my recent experience has exceeded my expectations. I needed emergency treatment following a fall on holiday in Australia. A quick call ensured that they saw me the day I arrived home, two further appointments were arranged and a temporary bridge was fitted within just three days! Amazing service.Renata deserves a special mention, she is such a wonderful coordinator and managed to move heaven and earth to find the time in Fiona’s diary to fit me in. Thank you Renata!

Lesley I.

1716804217

Fiona MacKillop, my periodontist and Taz, my hygienist have looked after my teeth for years and without these brilliant experts I definitely would have lost teeth and suffered hugely.Fiona MacKillop recommended I see an oral surgeon recently as she suspected there was something wrong with my gums and the skin in my mouth.To explain for 1.5 years since the 4th Covid vaccine I have been suffering very debilitating external skin diseases .I have seen many dermatologists without any results or cure .Finally Professor Fedele following several biopsies diagnosed Lichen Planus an autoimmune disease that has been triggered by the Covid vaccine.This has led to further investigations where Lichen planus has been detected in other areas of my body.Without Fiona’s prompt referral I would still be suffering and none the wiser as to what is wrong with me.Possibly without treatment it could have turned cancerous.I am hugely grateful and so lucky to have had such advanced and thorough treatment at Dawood and Tanner .It is an extremely advanced practice and the staff and kind, yet exemplary and efficient.Fiona and Taz have saved my teeth and possibly my life.My thanks and gratitude to you both and all the staff .

Robert B.

1714560760

Fully satisfied with Chloe's hygienist treatment and advice

Diego T.

1714394358

Great hygienist! Chloe Warner was very professional and friendly and made me feel at ease during dental cleaning and polishing. Gave good dental care tips also!

Chris G.

1713600706

So i first heard of Dawood and Tanner from a radio ad. I took a look at their website and was very impressed with what i saw. A vast array of treatment options and services all under one roof. I had to check them out. Best thing i ever did! Even the first phone call to arrange an appointment was more warm and welcoming than anything i had ever experienced previously from anywhere else. I met with Fiona and Emily and they made me feel so at ease. Fiona explained things in a very simple, knowledgeable and professional manner but also in a way that didn't scare me half to death. I learned more from just one visit than i had in the last 20 years. I have been there a few times recently, and now Liz the hygienist is also looking after me expertly too. Each time it has been a positive experience for me and i feel totally relaxed each time i go there. We have a good laugh too and i leave there equally relaxed.I have read a lot of the other reviews on here for D&T and they echo all of my thoughts completely. There are a couple of negative ones though that don't make any sense to me whatsoever and are nowhere close to my experiences.Believe me.....if you're looking for a fantastic dentist , you're on the right page. If in a few days/weeks you're still not sure and still sitting on the fence, then you must like splinters!I'm looking forward to seeing Fiona, Emily and Liz again soon.I know i'm in good hands.

Tom B.

1713351942

Elena de Rothschild is a brilliant hygienist - very professional, thorough and knowledgeable, and she gives excellent advice. 5 Stars all round.

Geoffrey H.

1712836466

I find that the team is professional, warm, caring and very knowledgeable. I especially appreciate the excellent dental care from Dr Mackillop. She's very methodical and makes sure I am never in any pain. I especially appreciate how gentle and efficient she is, and the dental procedure never lasts any longer than it has to. She's also very warm and caring. Thanks so much, Geoff.

Nancy F.

1712332768

Chloe Warner is a wonderful dental hygienist at Dawood Tanner in London. She has taught me so much over the past two years.

Gillian G.

1711551041

I have been attending Dawood and Tanner for some 24 years! My mouth was in need of a lot of work, despite the fact that I regularly visited a dentist (evidently not a good one though). My root canals were failing and I had gum disease! At Dawood and Tanner I had many hygiene visits and deep cleaning from Fiona MacKillop and then she performed surgery on my gums. Eventually I was rid of gum disease. Then Andrew Dawood sorted out my root canals and my implant. The hygienist helped me with teeth whitening. I developed a gap between my front two teeth due to the previous gum disease allowing the teeth to twist and that needed to be addressed with orthodontics. I had braces fitted to both my top and bottom teeth to straighten them to prevent the damage getting worse. One and a half years later they were straight. Next issue: my jaw was slightly crooked causing my teeth to wear down at an angle. To address this problem Andrew Chandrapal bonded my teeth and Fiona adjusted my crowns to create an even biting surface. Jenny Huntley makes sure my hygiene is kept up to scratch; I see her every three months. Over the years I have seen the business grow, adding more staff and more services, but still staying warm and genuinely friendly. They have some of the best equipment anywhere and they work as a team. At one point 3 experts had a meeting about my teeth!Yes it has stretched my finances over the years but I still have my teeth - I can eat well, they look really healthy and natural, and will continue to last me the next 24 years with help from the team at Dawood & Tanner.

Philippa H.

1711528186

Loved the new 'Pressured Water' cleaning tool the hygienist Chloe used. So much gentler than the usual methods that always set my nerves gangling. Excellent session. Very impressed.

Mathew C.

1711373866

I've been attending Dawood and Tanner for a number of years and I would highly recommend my dentist Fiona. She is extremely professional, an expert in her field and is an exceptional dentist. If anyone is looking for a first class dentist, look no further than Fiona. I would also like to thank Emily who has always been amazing with me too.In addition to this, I would also highly recommend Liz who is my hygienist at Dawood and Tanner, she is the best of the best!

Matthew C.

1710254228

Mushtaq R.

1710148422

Chloe Warner is a very good hygienist. She also gave me good advice about brushing, flossing and taking care of my teeth and gums. Thank you Chloe.

Natasha R.

1709996761

I have had implants carried out by Andrew ( whole mouth ) in 1 day I have been so impressed with the outcome after care was excellent by Susan on a regular intervals and I am still attending for hygiene 4times a year .I would highly recommend Dawood and Tanner as Andrew & Susan are very warm & caring towards their patients

Ann B

1709888755

Chloe is an extremely professional hygienist and I would not go anywhere else

Robert K.

1709824732

I felt relaxed and in control with a clear understanding of what was planned for the appointment.

Jennifer Garvey B.

1709548134

This is the best dental practice I've ever been to! And if you're lucky enough to have Chloe clean your teeth, you will learn what a really pain free dental experience can be!

amanda G.

1706119939

From start to finish of having a full bridge implant I felt in very good hands.This treatment was so thorough with a check in with myself every step of the way.I am so pleased with the end result and feel I can smile again.Thank you so much

Steve M.

1706104921

I was recommended to see Dr Fiona MacKillop by my own dentist who advised the only solution to two lost teeth was a denture or an implant, which would require a sinus lift, bone graft and the very awkward removal of broken tooth. Not only was I totally reassured that this work, that everyone else had told me was complicated and possibly painful, was routine for Fiona, it was just that! The sinus lift, bone graft and the implants were totally painless, in fact I never had any pain killers afterwards at all, not because I am a hero, but because I had no pain and only very mild 'discomfort'Fionas nurse, Emily, helped make the whole process almost a pleasure, the right balance of concern, professionalism and humour was what prompted me to do this review. I can totally recommend this team to everyone. Thank you Fiona and Emily!

Stephen B.

1702725135

My experience with Dawood and Tanner over the past 6 years has been consistently excellent. They are without doubt the best dental practice I have ever used. Elena de Rothschild is equally the best dental hygienist I have ever experienced. Highly recommended.

denise R.

1700848500

Caring, personal and professional service from all involved from Andrew for implants, Fiona for periodontics and Liz for hygiene, thank you for all your brilliant work on my behalf!

Jenny R

1700766389

Very pleased with the service and treatment I received from D&T. It has been 2 years since my last visit and my smile is still excellent

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